Wadhah Amer Hatem, Alan S Kwan & John C Miles (2012) A Comparison of Face to Face and Computer Mediated Collaboration, Advanced Engineering Informatics, February 2012
In the construction industry, the need for collaboration between people who are geographically remote is a reoccurring feature. The traditional way of dealing with this is collocation but this is expensive and disruptive and so increasingly, use has been made of remote collaboration using computational technology over networks. To assess whether or not such computer mediated collaboration is effective, a carefully controlled set of experiments has been undertaken using ten groups of two people who are required to work on a partially developed design task. The work is undertaken using computer mediated communication supported by a 3D CAD package. As a control, the same people have also undertaken a similar design task working face to face. The results show that, for the type of design task involved, people collaborating using computer mediated communication, at worst are as effective as people working face to face and probably are slightly more effective.
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