Janne Laine (2009) Evaluating the Business Value of Information Technology, HELSINKI UNIVERSITY OF TECHNOLOGY Abstract of the Master’s Thesis
The effect and role of IT in organisations is complex. On the one hand, IT affects virtually every part of corporations and is crucial and integral part of organisations core assets and capabilities, and on the other hand, IT is nothing more than a tool, an enabler, which can be utilised to accomplish certain tasks. To make matters worse, the approach differs in every organisation and also in different situations. Vast technology investments should not be justified based on instinct and opportunistic value propositions. Information technology, just as any other corporate asset, must be planned, implemented and utilised with care. Proper level of systematic analysis and planning is required to make wise information technology investment decisions. Fortunately, there are tools and techniques that can help an organisation to govern manage and operate IT effectively. This study focuses on the concept of value of information technology in its different forms and tries to help looking at technology from the reasonable perspective. Similar to successful companies in IT sector is their ability to align IT investments and IT management with corporate business strategy and to be able to look at IT investments intangible benefits and their affect on different sides of corporation’s portfolio of assets.
Read Full Text