Munro, K., Stevenson, K., Stenson, R., Walker, W. and Fisher, C. (2011) Planning for the mobile library: a strategy for managing innovation and transformation at the University of Glasgow Library. Serials: the Journal for the Serials Community, 24 . S26-S31.
Modern mobile devices have powerful features that are transforming access to information. Lippincott1 argues that as mobile devices such as smartphones become ‘key information devices’ for our users, libraries will want to have a significant presence in offering content and services that are suitable for this medium. This article outlines the process of development and implementation of a mobile strategy at the University of Glasgow Library. The most popular devices our users had were smartphones such as the iPhone, BlackBerry and those with the Android operating system, and also the iPad. What began as an investigation into a mobile interface to the library catalogue evolved into a comprehensive strategic review of how we deliver services now and in the future in this rapidly changing mobile environment.
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